Payment & Refund Policy

1Digital Product & Instant Automated Activation

ApexBoards Pro is an instant-access digital product. Upon successful payment verification through our authorized payment gateway (Razorpay), your account receives immediate, automated access to all chapters and 2022 to 2026 question banks.

2Refund Eligibility

Because digital access is granted instantly and cannot be physically returned, refunds are governed by the following guidelines:

• Technical Failure / Double Deduction: If your bank account or UPI is debited multiple times due to a network timeout or gateway glitch, or if the amount was deducted without your account being activated, we will process a 100% refund immediately within 24–48 hours.
• Standard Purchases: Once question practice modules are accessed and utilized, purchases are generally non-refundable. We provide free preview questions for every chapter so students can test the interface beforehand.

3Refund Settlement Timeline

Approved refunds will be credited back to the original source account (UPI, Debit Card, Credit Card, or NetBanking) within 5 to 7 working days, subject to the banking partner's settlement schedule.

4Teacher Referral Discounts

Students with a valid teacher referral code receive an instant discount applied at checkout. The final payable price is displayed clearly before initiating the Razorpay checkout.

5Payment Support Contact

For payment inquiries, duplicate deduction checks, or activation queries, reach out to our team with your Payment ID at support@apexboards.online.